Effective Date: SEPTEMBER 2025
Peak Reach Equipment Ltd.
Beaumont, Alberta, Canada

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1. Commitment to Privacy

At Peak Reach Equipment Ltd. (“Peak Reach,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information we collect from our customers, employees, suppliers, and partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with Alberta’s Personal Information Protection Act (PIPA) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

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2. What Personal Information We Collect

We may collect personal information such as:

• Name, address, email, and phone number

• Company or job title

• Billing, shipping, and payment information

• Equipment purchase, rental, and service history

• Any information you voluntarily provide when contacting us

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3. How We Use Your Information

We use personal information for purposes including:

• Processing sales, rentals, financing, and service requests

• Communicating with you about quotes, orders, and deliveries

• Providing after-sales service, support, and warranty

• Meeting legal and regulatory requirements

• Managing business relationships with customers, suppliers, and partners

We do not use your personal information for purposes other than those identified, except with your consent or as required by law.

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4. Sharing of Personal Information

We may share your information with:

• Service providers and business partners who help us deliver our products and services (e.g., shipping, financing, maintenance)

• Regulators or authorities if required by law

• Other parties with your consent

We do not sell or rent your personal information.

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5. Consent

By providing personal information to Peak Reach, you consent to its collection, use, and disclosure in accordance with this Policy. You may withdraw consent at any time, subject to legal or contractual restrictions.

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6. Safeguards and Storage

We take reasonable security measures to protect your personal information against loss, theft, unauthorized access, disclosure, copying, or modification. Information may be stored in Canada or securely with service providers outside of Canada.

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7. Access and Corrections

You have the right to access and request corrections to your personal information in our records. To do so, contact us at the details below.

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8. Retention

We retain personal information only as long as necessary to fulfill the identified purposes, meet legal requirements, or resolve disputes.

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9. Contact Information

If you have questions about this Privacy Policy, our practices, or your personal information, please contact:

Privacy Officer
Peak Reach Equipment Ltd.
Beaumont, Alberta, Canada
Email: hr@prequipment.ca
Phone: (780) 660-5815

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10. Updates to this Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on our website with the effective date.